The possibilities of digital signage are limitless. However, it is important that new technologies are used in a targeted and appropriate way, in order to maximize sales resources:
- To promote sales, you can specifically advertise individual products.
- Information about products or services can be presented in a much more engaging way.
- Automated information or sales systems offer customer benefits and greater employee relief.
- So-called mood solutions can be used, for example in the form of entire video walls as part of the shop design.
- Context-dependent advertising messages are possible, for example to show customers other products for the already selected product.
- As part of a multimedia campaign, it can be used as a sales support.
However, the disadvantages of misuse of digital signage should not be underestimated. The choice of products to show is crucial: Customers should not be discouraged or bothered by unsuitable content. Equally, displays with poor user guidance or poor image quality should be avoided. Location also plays an important role: if displays are installed in unsuitable locations, such as above sales shelves, they can have a negative impact on the customer. Nonetheless, every new technology carries a chance for error; for example, in badly processed displays pixel errors can be encountered, as well as the so-called “outdoor” screens, for outside use, can be damaged, especially if not installed correctly.